Privacy Policy

Your privacy matters to us. This policy sets out how Duneoasishome gathers, uses and protects personal data belonging to guests and visitors to this website.

Last updated: 2026-07-13 · Effective immediately.

1. Who we are

Duneoasishome ("we", "us", "our") operates the website at https://duneoasishome.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related enquiries please contact [email protected].

2. Information we gather

We gather the following categories of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use your information

Personal data is handled solely to deliver and improve our services, including:

• To handle reservations, payments and the services you book with us.
• To stay in touch about your stay, send confirmations and answer enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, tracked through aggregated, privacy-conscious analytics.
• To send marketing messages when you have given explicit consent; you may unsubscribe at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in running a safe and well-functioning website.

5. How we share personal data

We never sell personal data. We disclose it only to: trusted service providers working on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities when the law requires it; and successors in the event of a corporate reorganisation.

6. Cookies

This website uses strictly necessary cookies to function. Optional analytics and marketing cookies are only set after you have given consent through our cookie banner. You can revoke consent at any time by clearing your browser storage for this site.

7. How long we keep data

We keep reservation and accounting records for as long as tax and gaming-licence law requires (typically 10 years). Marketing data is retained only while your consent remains in place. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights please contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data of children under 16. If you believe such data has been provided, please contact us so we can delete it.

11. Updates to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page reflects the current version. Significant changes will be announced on this website.